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Content Hub Index

The Content Hub is where administrators create and manage the messages that power their app — from robust content items to quick push notifications. Here's how it's structured. 

1. Search Content

  • Search content based on Title.

2. My Content vs Partner Content

  • My Content: Content specific to your app.

  • Partner Content: Content shared from or with other organizations.

3. Performance

  • Data highlights based on timeframe selected: Last 7 days, 6 months, or 12 months

    • Content Created: Number of new content items created

    • Total Reach: Total number of app followers and registrants

  • Saved Content: Number of posts saved by followers

  • Shared Content: Number of posts shared by followers

4. Create Content Item

  • Clicking on + New Content Item will lead you to the Create New Content section of the Hub. 

  • You can create a content item in as little as 4 steps. See Tutorial.

5. Send Direct Push

  • Clicking on + New Direct Push Notification will lead you to create a new push notification.

  • See Tutorial for step-by-step help.

6. Content Items (Table)

  • Pinned Content

    • Click the Thumbtack to pin or unpin content items to/from the top of the follower’s feed, regardless of publish date.

    • Click the number bubbles to order pins.

  • All Content (all content items created, minus pinned and deleted items):
    a. Action: Edit, Copy, Publish, or Delete the content
    b. Thumbtack: Pin the content item to the top of the app
    c. Type: Take Action, Info, or Event
    d. Schedule: Displays when the content will be published (if scheduled)
    e. Creator: Admin who created the content item
    f. Title: The title of the content item
    g. Status: Published, Draft, or Expired

    • Published: Visible in the app

    • Draft: Not visible in the app (set to publish when ready)

    • Expired: No longer visible in the app
      h. Created: Date the content was created
      i. Last Edit: Date it was last edited by an admin
      j. Reach: Number of followers who can view the content item (click to view specific followers)

7. Push (Table)

View all push notifications that have been created — whether tied to a content item or created independently as a direct push.

  • Action: Edit, Copy, or Delete the notification

  • Type: Content or Notification

    • Content: Scheduled during content creation

    • Notification: Created via the + New Direct Push Notification page

  • Schedule: When the push is scheduled to publish (or N/A if sent immediately)

  • Creator: Admin who created the push notification

  • Title: Title of the push notification

  • Status: Scheduled, Finished, or Deleted

    • Scheduled: Planned to be sent in the future

    • Finished: Push notification has been sent

    • Deleted: Notification was removed by an admin

  • Created: Date the notification was created

  • Last Edit: Date it was last edited by an admin

  • Reach: Number of followers who can view the push (click to see specific followers)