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How do I send a Direct Push Notification?

Whether you have an urgent , quick message to deliver or multiple reminders about an upcoming event, here's a quick video to show you how to reach your app users immediately with a Push.

1. Tap on the New Direct Push Notification Button from the Dashboard or from the Content Hub 0:01

  • In the app, there are two ways to send a push notification:
    • Attached to content
    • As a standalone direct push
  • This walkthrough covers the standalone direct push option.
  • Start by going to New Direct Push at the top, or access it from the Content tab.

 

2. Enter the push details 0:16

  • Add a title for the push.
  • Type the message you want to send.
  • Example used in the demo: “Meeting Reminder”.

 

3. Choose who should receive it 0:26

  • If you send it as-is, it will go to everyone.
  • To target a specific group, open Push Delivery > Audience.
  • You can choose from:
    • Tag Groups
    • Lists
    • Individuals

 

4. Add optional links or actions 0:46

  • You can make the push do more than just display a message.
  • Optional additions include:
    • Content Item: opens a specific item in the app
    • Address: shows directions and a map
    • URL: sends users to a webpage or sign-up form
  • In the demo, the push is connected to a monthly meeting content item.

 

5. Review and publish the push 1:12

  • You can optionally add an image, but it is not required.
  • The push will still display with your logo on the left side.
  • Click Review to check everything.
  • Then choose Publish Now to send it.

 

6. Confirm delivery and understand where it appears 1:29

  • After publishing, the push appears in the push table.
  • It also shows up on the recipient’s phone.
  • If the push is linked to content, tapping it opens that content item in the app.
  • If it is not linked to content, it appears under the bell icon in the app’s Activity Center.

 

7. Wrap-up 1:52

  • That’s the basic process for sending a direct push notification.
  • Reach out if you have questions.

Link to Loom

https://loom.com/share/a9126837d8a2400d99147f759aa31603