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What is a GoodLink and how do I use it? 

When you create a content item in your app, try not to leave your users at a dead end. Help them take action with a GoodLink.

 1. Understand what a  GoodLink is 0:00

  • A GoodLink is a clear next step you add to your content in the Patter app.
  • Its purpose is to keep users from hitting a dead end.
  • Instead of ending the experience, it sends people somewhere useful and actionable.

2. Add the link in the Content Hub 0:11

  • In the Content Hub, click on GoodLink in the box at the bottom right and add your destination:
    • a website link
    • an email address
    • a phone number

3. Customize the button with a clear action 0:17

  • Label the button with a simple, specific action.
  • Use phrases like:
    • Learn more
    • Register
    • Apply
    • Get Help
  • The button text should tell users exactly what will happen when they tap it.

4. Send users directly to the next step 0:34

  • When users open the content in the app, the GoodLink should take them straight to what they need.
  • Possible destinations include:
    • a website
    • a form
    • a resource
    • your office phone
  • The goal is to make the next action easy and immediate.

5. Use Goodlinks to turn content into action 0:47

  • Good content informs. Great content helps people take action.
  • Good links are what make that action possible by giving users a clear, useful next step.

Link to Full Tutorial

https://loom.com/share/178ed4a8148941e0ba8469fc9efb5a60