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Privacy Policy

LetsAllDoGood, Inc. (d/b/a Patter) (“Patter,” “we,” “us,” “our”) cares deeply about how your personal information is handled and takes your privacy seriously. By visiting our website or using any of our Services, you acknowledge that you accept this Privacy Policy.

We may collect, use, and disclose information about users of our Services (“you” or “your”) from various sources, including: (i) information you provide through your user account if you register for or use the Services; (ii) information you provide to an organization for use of the Services; and (iii) information from third-party websites, services, customers, and partners.

Our Services include the following products and platforms: Union Strong App, Homes4Good App, LetsAllDoGood App, and Patter Compass, as well as any future products, applications, platforms, or services made available from time to time (collectively, the “Services”). This policy does not apply to websites, services, or practices of companies that Patter does not own or control.

If you have questions or complaints regarding this Privacy Policy or our data collection, use, or practices, please contact us at support@patter.com. You may also request removal of personal information you have provided to us by contacting us at that address.

I. Information We Collect

A. Information You Provide

When you register for an account, whether via a mobile phone or any other device, we may ask for your contact information including but not limited to your name, company name, address, email address, telephone number, or zip code.

Location-Based Data

If you grant permission for Location Services within the application, we may collect your current location while using the application, including in the background. This location data is never provided to third parties and is used exclusively to deliver location-based content created by the organizations you follow within our Services.

B. Information We Collect When You Use Our Services

Cookies and Other Tracking Technologies

We gather certain information automatically and store it in log files. When you use our Services, we may automatically collect certain information from your device, including but not limited to internet protocol (IP) addresses, browser type, internet service provider (ISP), landing page, and referring URL. To collect this information, a cookie may be set on your computer or device when you visit or use our Services. Cookies contain a small amount of information that allows our web servers to recognize you. We store information collected through cookies, log files, and similar technologies to record your preferences. We may also collect information about your use of our Services’ features, frequency of visits, and other interactions with the Services. We may track your use across different websites and services.

C. Information We Receive from Third Parties

1. Third-Party Accounts

If you choose to link our Services to a third-party account, we will receive information about that account, such as your authentication token, to authorize the connection. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.

2. Third-Party Partners

We may also receive publicly available information about you from our third-party partners and combine it with data we already have about you.

II. How We Use Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our Services;
  • Improve, personalize, and expand our Services;
  • Understand and analyze how you use our Services;
  • Develop new products, services, features, and functionality;
  • Communicate with you, either directly or through one of our customers or partners, including for customer service and to provide updates and other information relating to the Services;
  • Process your transactions;
  • Send you text messages, push notifications, and other types of communications;
  • Find and prevent fraud; and
  • For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

 

III. We Don’t Sell, Trade, or Rent Your Data

LetsAllDoGood, Inc. (d/b/a Patter) does not sell, trade, or rent any personally identifiable information or data provided by users. Information that users provide is only made available to an organization that they personally elect to follow within the Services.

IV. How We Share Information

We may share the information we collect in the following ways:

A. Vendors and Service Providers

We may share information with third-party vendors and service providers that support the delivery of our Services.

B. Aggregate Information

To conduct aggregate analysis and develop business intelligence that helps us enhance, operate, protect, and report on the performance of our Services, Patter may share aggregated data with its customers, affiliates, agents, and business partners. This aggregated data will not identify any end user as an individual.

C. Third-Party Partners

We may share information about users with third-party partners in order to receive additional publicly available information about you.

D. Business Transfers

Information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as a business asset.

E. As Required by Law and Similar Disclosures

We may also share information to (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property, or safety, our users, and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

F. With Your Consent

We may share information with your consent.

V. Legal Basis for Processing Personal Information

The legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

We will normally collect personal information from you only (i) where we need the personal information to perform the Services; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so. We have a legitimate interest in operating our Services and communicating with you as necessary to provide them, for example when responding to your queries, improving our platform, or for the purposes of detecting or preventing illegal activities.

In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.

VI. Third-Party Services

You may access other third-party services through our Services, for example by clicking on links to those third-party services from within the Services. We are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.

VII. Security

LetsAllDoGood, Inc. (d/b/a Patter) is committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.

VIII. Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it.

To request deletion of your personal information, follow these steps:

  1. Send an email to support@patter.com stating that you would like your information deleted from our system, and include the ID you used to log in.
  2. Our team will manually locate and delete your information from our systems and confirm completion.

IX. Your Choices

Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies or enable selective use of cookies. Please note that if you choose not to accept cookies, some features and the personalization of our Services may no longer work for you.

X. Children’s Privacy

Patter does not knowingly collect information from children under the age of 13, and children under 13 are prohibited from using our Services. If you learn that a child has provided us with personal information in violation of this Privacy Policy, please contact us at support@patter.com.

XI. Changes to This Privacy Policy

This Privacy Policy may be modified from time to time, so please review it frequently. Changes to this Privacy Policy will be posted on our website. If we materially change the ways in which we use or share personal information previously collected from you through our Services, we will notify you through our Services, by email, or other communication.